What is AlgoNatural?

AlgoNatural is an Italian project born in 2015 to offer clothing, underwear and home textiles made from natural and eco-sustainable fibres.

We select items made from materials such as organic cotton, bamboo, organic wool, natural silk, linen, hemp, and Tencel, striving to combine comfort, aesthetics, quality, and ethical considerations.

Where are the AlgoNatural stores located?

AlgoNatural has two physical stores in Udine:

1. At Via Manin 16 b (underwear, Algonatural essential line, children's and fashion collections)
2. At Via Carducci 26B (underwear, AlgoNatural essential line, home textiles, outlet)

and an online e-commerce site through which we ship throughout Italy and Europe.

Are your products certified?

Many of the products on AlgoNatural use internationally recognized certifications such as:

• GOTS (certified organic cotton)
• GRS (recycled materials)
• RWS (responsibly farmed wool)
• OEKO-TEX

When present, the certification is indicated on the product sheet.

What does GOTS certification mean?

GOTS certification is one of the main international standards for organic textiles.

It is issued by independent bodies and monitors the entire production chain: from the cultivation of the fibers to the manufacturing of the garment, verifying both environmental aspects and respect for workers' rights.
Here you can find more detailed explanations

Why choose natural fiber clothing?

Natural fibers are generally more breathable, comfortable, and gentle on the skin than many synthetic materials.

They also often allow for better management of humidity and body temperature.

Is bamboo textile natural?

Bamboo textile fiber is derived from bamboo cellulose.

Bamboo fabrics are very soft, breathable, and pleasant on the skin.

Are the products suitable for sensitive skin?

Many customers choose our products precisely because of problems related to skin sensitivity, dermatitis, or allergies to synthetic fabrics.

Of course, every skin is different and we cannot guarantee specific results, but we select materials that are generally well tolerated.

Does wool sting?

It depends on the type of wool.

Many of the items we offer use very fine, soft, and lightweight wools, often blended with silk, making them ideal for direct contact with the skin.

How to wash natural fiber clothes?

We always recommend following the instructions on the product label.

In general:

• Delicate washes
• Low temperatures
• A little detergent
• Avoid dryer when possible

These steps help maintain the quality and softness of natural fabrics for longer.

Do the sizes fit Italian?

It depends on the brand.

Many of the brands we offer are German, Danish, or Northern European, so the fit may differ from the Italian one.

How do German sizes work?

In many German brands the indicative conversion is:

• DE 34 → IT 38
• DE 36 → IT 40
• DE 38 → IT 42
• DE 40 → IT 44
• DE 42 → IT 46
• DE 44 → IT 48

So generally you need to add about 4 sizes to the German size.

How to choose the right size?

You can contact us before purchasing:

• By email
• Social
• WhatsApp
• Telephone

We'll try to help you based on your measurements, brand fit, and our customer experience.

What payment methods do you accept?

We generally accept:

• Credit/debit cards
• PayPal
• Satispay
• Klarna
• Bank transfer
• Other electronic systems available at checkout

Can I order without registering?

Yes, you can also purchase as a guest.

However, registration allows you to:

• Track orders
• Access future purchases faster
• Use any benefits associated with AlgoCard

Can I change an order I've already placed?

If your order hasn't shipped yet, we'll do our best to help you.

We recommend that you contact us as soon as possible.

How long does it take to ship?

Orders are generally prepared within two business days, except for “made to order or pre-order” items.”

Delivery times may vary during peak periods or pre-order campaigns.

How much does shipping cost?

Shipping, updated as of May 2026, costs €8 for orders under €100.

Free shipping, up to 3 kg in weight, is available for:

• Orders over €100 in Italy
• Orders over €120 for Austria, Germany, Slovenia, France and Spain

For other European countries or special shipments, we provide quotes upon request.

Do you ship internationally?

Yes, we ship to various European countries.

For some countries, costs are calculated at the time of ordering or communicated later.

How can I track my shipment?

Typically, if you provide your email address, you will receive tracking information via email or the courier.

Can I make a return?

Yes, in compliance with the conditions set forth by current legislation and the terms and conditions of sale on the website.

The product must be:

• Not used
• Integer
• With original labels
• Returned within the expected timeframe

Who pays for the return shipping?

Except in the case of product errors or defects, return costs are generally borne by the customer.

Can I change size?

Yes, subject to item availability.

However, we recommend that you contact us before shipping the return.

Are there any products excluded from returns?

For hygiene reasons, some items may have return restrictions, especially if opened or used.

Additionally, some made-to-order or pre-order items may not qualify for standard returns.

What happens if the product arrives defective?

Please contact us as soon as possible, sending photographs of the problem.

We will promptly seek a solution through replacement, refund, or other agreed-upon resolution.

What is AlgoCard?

AlgoCard is our virtual card dedicated to AlgoNatural customers.

Allows access to:

• Dedicated initiatives
• Promotions
• Reserved benefits
• Personalized communications

How do you get it?

It can be requested in store or online during registration or dedicated initiatives.

Is this a physical card?

No, the AlgoCard is virtual and linked to customer data.

What is a pre-order?

Some items are made or specially ordered after customer orders are collected.

This system allows you to:

• Reduce waste
• Produce only what is needed
• Access specific colors or items

How long do pre-orders take?

It depends on the brand and the period.

Usually the times are indicated on the page dedicated to the pre-order campaign

Can pre-orders be returned?

Some items made specifically to order may not fall under the normal return conditions.

The conditions are always indicated in the pre-order campaign.

Where can I find your products in Italy?

Write to us at info@algonatural.it and we will indicate the dealer closest to you.

I have a shop: can I resell your products?

Yes. We collaborate with stores interested in introducing eco-sustainable lines of:

• Intimate
• Clothing
• Homewear
• Home textiles

Is it possible to receive catalogues or price lists?

Yes, we can send information and dedicated catalogues to retailers; fill out the form on this page from our partner AndesOrganic.

Is there a minimum order?

It depends on the brand and the type of collaboration.

Do you make custom items?

Yes. We can make:

• T-shirt
• Sweatshirts
• Shopper
• Clothing
• Merchandising

with personalized printing or embroidery.

Do you use eco-friendly products?

Yes, we work mainly with articles in:

• Organic cotton
• Bamboo
• Natural materials
• Certified materials

Do you also make small quantities?

In many cases, yes.

We evaluate each project based on the type of item and customization requested.